Monday, December 10, 2012

Cumberland and Dauphin 9-1-1 Collaboration

December 10, 2012

FOR IMMEDIATE RELEASE

CONTACT:    Megan Silverstrim, Cumberland County
                        717.729.7019

Cumberland & Dauphin County 9-1-1 Collaboration
Assistances in HACC Assault Case

Cumberland County, Pennsylvania– The quick and thorough actions of a 9-1-1 dispatcher is often the first step to a successful police investigation and the recent abduction and assault that began on the Harrisburg Area Community College campus is a prime example.  Dispatchers from Dauphin and Cumberland County worked together to obtain vital information that aided officers in the initial moments of the incident and provided assistance to the victim until first responders arrived.     
                                                                                                         
This incident began in Dauphin County, and the initial 9-1-1 call was routed to Dauphin.  The Dauphin dispatcher realized the victim was in fact in Cumberland County and quickly patched the call to Cumberland 9-1-1.  Dispatchers from both counties remained on the line working diligently to calm the victim and determine her location, as she was unfamiliar with her surroundings.  With information received from the victim, dispatchers were also able to contact PennDot, to obtain a more detailed vehicle description and license plate number for the vehicle the suspect was to be traveling in. 

This “across the river collaboration” is not a rare event, but rather a daily occurrence as crime knows no boundaries and incidents occur requiring the assistance of resources from both Dauphin and Cumberland County.  This partnership involves various technological elements allowing the collaboration between both 9-1-1 centers to occur in an efficient and impactful manner.  For details on Dauphin County 9-1-1visit www.dauphincounty.org/government/EMA-911.  For more information on Cumberland County 9-1-1 visit www.ccpa.net/publicsafety.


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